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Privacy Policy

1. Information We Collect

We may collect the following types of information:
  • Personal Identification Data: Full name, email, phone number, address, passport or government ID.
  • Business Data: LLC/Company details, EIN/ITIN numbers, business address, banking details (where required).
  • Financial Data: Payment information for invoices, merchant account applications, or billing services.
  • Technical Data: IP address, device/browser type, cookies, and user interactions with our website.
  • BPO Related Data: Call recordings, support tickets, customer inquiries (only if you authorize us to manage on your behalf).

2. How We Use Your Information

We use the collected information to:

1. Provide company registration and compliance assistance.
2. Assist in merchant account and banking applications.
3. Deliver BPO services such as customer service, bill negotiation, and technical support.
4. Develop and maintain websites & CRM systems.
5. Ensure legal compliance with U.S. and international regulations.
6. Communicate with clients for updates, invoices, and support.

3. Sharing of Information

We may share your information with:

  • Government Authorities (IRS, State Agencies): For company registration, ITIN, EIN, or tax filings.
  • Banks & Merchant Providers (Stripe, PayPal, Square, Traditional Banks): For account opening and payment processing.
  • Service Providers: Third-party vendors for hosting, telecom, or software support.
  • BPO Operations: If you authorize us to negotiate bills, handle calls, or provide customer support on your behalf.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.⚠️ We never sell or misuse client data for marketing or unauthorized activities.

4. Data Protection & Security

  • All data is stored securely with encryption and restricted access.
  • Only authorized team members can access client files.
  • Call recordings or sensitive files are only kept if required and deleted once no longer necessary.
  • We comply with U.S. Data Protection Laws, CCPA (California Consumer Privacy Act), and FTC guidelines.

5. Client Rights

As a client, you have the right to:
  • Request a copy of the data we hold about you.
  • Request corrections or updates to inaccurate data.
  • Request deletion of data (subject to regulatory requirements).
  • Withdraw consent for marketing communications at any time.

6. Cookies & Tracking

  • Our website may use cookies to improve user experience and analyze traffic.
  • You can control cookie preferences in your browser settings.

7. Third-Party Compliance

  • Zverox Ventures acts as a third-party designee for banking, merchant, and BPO-related services.
  • All approvals are subject to third-party terms & conditions (banks, merchant providers, telecom companies, etc.).
  • We ensure compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.

Children’s Privacy

Our services are strictly for business professionals (18+). We do not knowingly collect data from minors.

9. Data Retention

  • Business registration, banking, and merchant account records are retained as long as legally required.
  • BPO call data/support logs are kept only as long as the client contract is active.
  • Once services are terminated, unnecessary personal data is deleted securely.

10. Limitation of Liability

  • Zverox Ventures is not responsible for data breaches caused by client-side negligence (e.g., sharing login details publicly).
  • We are not liable for unauthorized access caused by third-party providers (e.g., banks, payment gateways, telecom providers).

11. International Clients

For non-U.S. clients, your information may be transferred to the U.S. for processing. By using our services, you consent to such transfers.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the “Last Updated” date.

13. Contact Us

For any queries, you may reach us at:
📧 Email: support@zverox.com
🌐 Website: www.zverox.com